Privacy Policy

ThreePoint Inventory & Operations (ThreePoint) respects your privacy and is committed to handling information responsibly. This policy explains how we collect, use, store and protect information provided through our website and business communications.

Who we are

ThreePoint Inventory & Operations is the registered business name of Joshua Stephen Duffy, ABN 12 218 150 445, operating as a sole trader based in Queensland, Australia.

For privacy enquiries, contact admin@threepointinventory.com.au or telephone 0477 453 581.

Information we collect

When you contact us or submit an enquiry, we may collect:

• Your name, business name, email address and telephone number.
• Your business or project location.
• Information about stocktakes, inventory, equipment, warehouses, operational processes and project requirements.
• Your answers to website questionnaires, including supporting descriptions and requested services.
• Correspondence and records associated with your enquiry.

Our website and its service providers may also collect technical information needed to operate the website, such as browser information, IP addresses and basic usage or diagnostic data.

How we use your information

We use information to respond to enquiries, assess project requirements, prepare proposals, communicate about services and maintain appropriate business records.

Enquiries may be automatically categorised for further review, but quotations and engagement decisions are assessed manually.

Submitting an enquiry does not automatically subscribe you to marketing communications. Where we send direct marketing, we will comply with applicable consent and unsubscribe requirements.

Website forms and service providers

Our website uses B12 for website hosting and enquiry forms, and Microsoft 365 for business email communications.

Information may be handled by these providers and by other authorised service providers where reasonably required for website operation, communication, security or service delivery.

Some providers operate internationally, and information may be processed, stored or accessed outside Australia, potentially including the United States, depending on their infrastructure and arrangements.

We do not sell personal information. Information may also be disclosed where required or authorised by law.

Documents and confidential information

Our website enquiry forms are intended for general business and project information, not sensitive personal information or confidential technical documents.

Please do not submit passwords, financial account details, sensitive personal information or confidential commercial documents through these forms.

If supporting records, inventory catalogues, drawings or photographs are required, we will discuss an appropriate method of transferring them.

Information security, retention and requests

We take reasonable steps to protect the information we hold against unauthorised access, misuse, loss and disclosure.

We retain information only for as long as reasonably necessary for business, contractual or legal purposes, and take reasonable steps to securely delete or de-identify information when it is no longer required.

You may contact us to request access to, correction of, or deletion of personal information we hold, subject to applicable legal requirements.

Privacy concerns or complaints can be sent to admin@threepointinventory.com.au. We will review the matter and respond within a reasonable timeframe.

Cookies and website technology

Our website platform may use cookies and related technologies for website functionality, security and performance.

Where analytics or other tracking technologies are enabled, relevant information may be collected by the service providers involved. We will update this policy if our use of tracking or advertising technologies changes materially.

You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

Policy updates

We may update this Privacy Policy as our services, website technology or information-handling practices change.

The current version will be available on this website.

For questions, contact admin@threepointinventory.com.au.